Privacy Policy
This Privacy Policy explains how Oasco ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use our platform. By using Oasco, you agree to this policy.
1. Information We Collect
We collect information you provide directly: name, email address, username, phone number, and profile picture. If you send an investor enquiry, we also collect your organisation (if provided), enquiry type, message and permission to contact you. Enquiries are saved privately for authorised Oasco administrators and emailed to the Oasco business team so we can respond. Investor enquiries do not subscribe you to marketing. We also collect usage data including pages visited, features used, and interaction patterns. We collect device information such as browser type, IP address, and operating system for security and analytics purposes.
2. How We Use Your Information
We use your information to provide and improve the Oasco platform, personalise your experience, send service-related communications (only if opted in), ensure platform security, and comply with legal obligations. We do not sell your personal data to third parties.
3. Data Storage & Retention
Your data is stored securely on servers provided by our infrastructure partner (Base44). AI conversation data is retained until you delete it. Financial transaction data is retained for up to 7 years for regulatory compliance. You can request full data deletion at any time via the GDPR export/delete feature in your profile settings.
4. Your Rights (GDPR)
If you are in the EU/UK, you have the right to: access your personal data, correct inaccurate data, request erasure ("right to be forgotten"), restrict processing, data portability, and object to processing. To exercise these rights, use the Data Export & Delete feature in your Home page settings, or contact us at COMPLIANCE@oasco.net.
5. Cookies
We use essential cookies for authentication and session management, and optional analytics cookies to improve the platform. You will be asked for consent before any non-essential cookies are placed. You can manage cookie preferences at any time in your browser settings.
6. AI Data
AI conversation prompts and responses are stored in your account and are only accessible by you. We may use anonymised, aggregated data to improve AI performance. You can delete all AI conversation history at any time from the AI section. Note: AI responses may be inaccurate — always verify important information.
7. Financial Data
Financial data you enter (transactions, budgets, goals) is stored securely and only accessible to you. Oasco does not have access to your real bank accounts or payment cards. All financial features are for tracking and illustration purposes only and do not constitute financial advice.
8. Location Data
Location features are optional. If you choose to use location-based features, we request explicit permission before accessing your location. You can revoke location permissions at any time in your device settings.
9. Children's Privacy
Oasco is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover a child's data has been collected, we will delete it immediately.
10. Contact Us
For privacy-related enquiries: COMPLIANCE@oasco.net | Support: SUPPORT@oasco.net | DMCA: COMPLIANCE@oasco.net